Terms and Conditions

Return and Refund Policy

Last Updated: 2023.10.27

Thank you for shopping at Collier. We value your satisfaction and want to ensure you have a positive shopping experience. Please read our return and refund policy carefully before making a purchase.

Returns

Eligibility: You may return items purchased from Collier within 2 of the purchase date.

Condition: To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.

Proof of Purchase: A proof of purchase (receipt or order confirmation) is required for all returns.

Return Process: To initiate a return, please [contact our customer support / log in to your account / fill out our online return form]. Our customer service team will guide you through the return process.

Refunds

Processing Time: Once we receive your returned item, please allow 3 of business days for us to inspect the item and process your refund.

Refund Method: Refunds will be issued to the original payment method used for the purchase.

Partial Refunds: In some cases, partial refunds may be issued if the returned item is not in its original condition, is damaged, or missing parts.

Non-Refundable Items: Certain items, such as gift cards, downloadable software, or personalized/customized products, are non-refundable.

Exchanges

If you receive a defective or damaged item, please contact our customer support at email us at HoweOrlandoqgODekO@gmail.com.com to arrange for an exchange.

Shipping

Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part.

Original Shipping: Original shipping costs (if applicable) are non-refundable.

Contact Us

If you have any questions about our return and refund policy, please feel free to contact us at email us at HoweOrlandoqgODekO@gmail.com.

We reserve the right to update or modify this return and refund policy at any time without prior notice. Please review this policy periodically for changes.